Effective Date: 1 July 2013
The Information We DO AND DO NOT Collect
We may use standard web measurement and tracking technologies such as “cookies,” web server logs, or other statistics programs to collect Usage Information and track and record how you use the Website. When you view Our Website, We may store some information on the hard disk of your computer. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with Our Website, a cookie helps the Website recall your specific information on subsequent visits so you can more easily use the Website. This data is anonymous and does not personally identify you. The information collected helps Us remember and process the items in your shopping cart and compile aggregate data about site traffic and interaction so that We can improve your online experience. Your browser may have an option that allows you to accept or reject cookies, or to receive notification when a cookie is sent. However, please note that the use of such restrictive browser settings may limit your use of the Website.
Technical information such as type of browser or operating system used and user domain name, may be automatically collected in an aggregate, non-identifiable form to help Us measure site usage and to enable Us to make changes better suit customer needs. In general, you can browse the Website without telling Us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address.
In addition, We may use web beacons (also known as “action tags” or “one pixel .gif files”) to recognize you when you visit the Website. We may also use other technology, called clear GIFs, to provide Us with other important anonymous information, such as when an e-mail has been opened. We do not use spyware, adware or any other similarly intrusive software.
USE OF INFORMATION
Personal information that you do choose to provide through the Website will be used to operate the Website, deliver the services you order or request, and to inform you of other products or services from Us and Our affiliates We think that may be of interest to you. We may also contact you to conduct surveys or research regarding your opinion or of current services or of potential new services.
We do not require you to provide Personal Information as a condition of your subscribing to any of Our service packages. We only ask for information that is necessary to provide the service activity you are subscribing to. When ordering or registering, We may ask for your name, e-mail address, mailing address, phone number, credit card information and/or other information. If you choose not to provide the information that We ask for, you will not be able to subscribe to a service package.
Non-personally identifiable visitor information and information that is aggregated so that it is no longer personally identifiable may be used and shared without restriction and may be provided to other parties for marketing, advertising, or other uses.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless We provide you with advance notice, except as described below. The term “outside parties” does not include Our affiliate entities. It also does not include website hosting partners and other parties who assist Us in operating Our website, conducting Our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information when We believe release is appropriate to comply with the law or enforce Our site’s policies.
We may also use the information We collect from you when you register, purchase products, respond to a survey or marketing communication or surf Our Website in the following ways:
- To personalize your site experience and to allow Us to deliver the type of content and product offerings in which you are most interested.
- To allow Us to better service you in responding to your customer service requests.
- To process your transactions.
- To administer a contest, promotion, survey or other site feature.
- To communicate with you. You agree that We may communicate with you through any contact information provided by you, including email, telephone, cell-phone, text, fax, mail, and similar methods.
- To market and provide information to you that We believe you may find interesting or useful.
- To operate and improve Our business. To protect Our own or others’ rights, interests, property and safety.
- We may also sell or transfer your information in conjunction with a merger, corporate reorganization, sale of substantially all assets, or similar transaction.
- To provide the service package(s) you request;
- To respond to inquiries We receive from you or in connection with a transaction you initiate;
- To help Us diagnose problems with Our server or other technical issues relating to the performance of the Website; or
- For any other specific business purpose stated at the time you provide your information.
You expressly authorize Us to share whatever Personal Information you choose to provide with certain third parties retained by Us to the extent necessary to perform any of the business purposes listed above. If you do not want to be contacted for these purposes or if you would like to obtain a copy of the Personal Information gathered by this Web site, or to correct or delete such information from Our database, send Us an e-mail with your concern or question.
Disclosure of Your Information
We take commercially reasonable precautions and have implemented commercially reasonable technical measures intended to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of any Personal Information submitted via the Website. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders, We offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into Our databases to be only accessed as stated above. Nonetheless, your email transmissions and/or other communications containing Personal Information may be unlawfully intercepted or accessed by third parties and/or the Website may be subject to hostile network attacks or administrative errors. We cannot and do not guarantee the security of any information transmitted over the Internet. Once We receive your Personal Information, We take steps that We believe are commercially reasonable to limit access to your Personal Information to only those employees and service providers whom We determine need access to the Personal Information to provide the requested products, services, offers or opportunities that may be of interest to you. However, even after We receive your Personal Information, We cannot guarantee that your Personal Information may not be accessed, disclosed, altered, or destroyed as a result of a breach of Our commercially reasonable efforts or as a result of any other event beyond Our control. Accordingly, We cannot and do not guarantee that your Personal Information is completely secure and safe from such risks. For the avoidance of doubt, We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your Personal Information or Usage Information.
Special Note to International Users
California Privacy Rights
If you are a California resident, you may have a right to request certain information regarding Our disclosure of personal information to third parties for their direct marketing purposes (if We have done so). To make such a request, please contact Us as described below.
OPTING-IN AND OPTING-OUT
You may be asked to agree to receive communications about Our special offers or programs or Our affiliated brands or divisions at the time you provide your email address to us. In the event that you provide your email address via a channel that does not include a mechanism for you to affirmatively Opt-In, such as by email, you agree that by providing your email address, you are choosing to Opt-In and that you will thereafter be responsible for opting-out of receiving future communications by clicking on the Opt-Out link provided at the bottom of each email communication.
Terms and Conditions
Your use of this Website is also governed by Our Terms and Conditions.
Again, thank you for visiting Our site. We welcome your questions, comments, and concerns about privacy. Please send Us any and all feedback pertaining to privacy, or any other issue.
You may contact Us at: www.orangeboatsupport.com/contact